About Us

Who We Are

Our company which was established in 2012 as a solo proprietorship under the name Nelum Enterprises is currently run by two directors and a qualified staff as Nelum International (Pvt) Ltd.
In the beginning we supplied label and paper rolls to the market and later expanded our business to the sale of printers and parts required for the printers. specially we introduced packaging date machines suited for the bakery and food manufacturing sector.
From the year 2022, Under the direction of our Chief Executive Director and on the basis of his many  years of experience and knowledge in the weighing field we have expanded our services to provide all scale repairs and services in the field.
Now, we serve lot of of Sri Lanka’s top manufacturers and service providers by offering weighing and measuring equipment as a leading business. Our business is dedicated to provide you with high-quality, effective service.
We really appreciate the clients who have put their trust on us thus far, and we cordially invite you to join hand with us.

Our Vision

Ensuring the delivery of high quality, courteous and effective weighting equipment service in Sri Lanka while utilizing the most recent technologies.

Our Process

At Melum International (Pvt) Ltd, we follow a streamlined and efficient process to ensure the highest quality of service for our customers. Our approach is designed to deliver precise, reliable, and timely solutions for all your weighing and sealing equipment needs. Here’s how we do it:

01.
Consultation

We begin by understanding your specific needs and requirements. Whether you need new equipment, maintenance, or repairs, our team works closely with you to identify the best solution. This ensures that we address your unique challenges and offer the most effective products and services.

02.
Assessment & Diagnosis

Once we know your needs, we conduct a thorough assessment of your equipment. For repairs or calibrations, we diagnose any issues or areas of concern. This detailed evaluation helps us determine the exact course of action, ensuring no problems are overlooked.

03.
Custom Solutions

Based on our assessment, we provide customized solutions, whether it’s selecting the right scale, printer, or sealer, or recommending a maintenance schedule. We tailor our services to your business, ensuring everything is optimized for your operations.

04.
Servicing & Repairs

Our skilled technicians get to work, performing any necessary servicing, repairs, or calibrations. Using certified tools and industry best practices, we ensure your equipment is operating at peak performance. Calibration, for instance, ensures your scales provide accurate measurements by adjusting them based on standard weights.

05.
Quality Assurance

Once we know your needs, we conduct a thorough assessment of your equipment. For repairs or calibrations, we diagnose any issues or areas of concern. This detailed evaluation helps us determine the exact course of action, ensuring no problems are overlooked.

06.
Ongoing Support

Our process doesn’t end after the service is completed. We provide ongoing support to help with future maintenance, repairs, or new equipment needs. We’re always available for questions, advice, or follow-up services, ensuring that your equipment remains in excellent condition.

By following this structured process, we are able to provide reliable, high-quality solutions that meet the exact needs of our customers, keeping your operations running smoothly.

The Executive Director’s Message

My objective is to use the expertise I’ve acquired approximately twelve  years in sales after-service in the scales sector to make sure we delivery our client with a high degree of service.

Through the use of my ability to create scale repairs and implement essential improvements. I personally guarantee the service I offer to my clients, going beyond sales and after-service. We are dedicated to maintaining the same level of protection for the confidence that someone places in our business.

We uphold a high degree of quality since I personally oversee all services and repairs. I would like to thank all the customers who have dealt with our company and respectfully invite you to join hands with us.

Asanka Wijesundara